Dispatch:
Trailer Tracking.com integrates Garmin Navigation and Dispatch.
Other solutions allow you to dispatch jobs one at a time. With the
Smart Antenna, you can store and send up to 30 days of dispatch
instructions. The Smart Antenna also supports two-way messaging
with drivers, who must respond to each request you send. And it
gives you full visibility into jobs that employees have deleted,
preventing “miscommunication” about expectations.
Communicate: The Garmin device will
be able to send messages between the office and the vehicle as well
as receive the address and job information from a Dispatcher. Drivers
will be able to accept or decline a job and route themselves with
turn-by-turn voice guide directions to the next job or service call.
When the job is completed, a simple push of a button sends a message
back to dispatch informing the office the job has been finished
and the driver is now ready for the next job.
Installing a Garmin Navigation unit with 2 Way text
messaging allows you to communicate instantly to your drivers without
the frustration of not being able to get in touch with them.
Navigate: Routes can be dispatched
up to a month in advance allowing your Dispatcher to use their time
more efficiently. In addition, your company will improve your customer
service by having the capability of telling your customer exactly
where your driver is and when they will arrive at their location.
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